Nextcom Enhanced DispatchingYou drive. We'll take notes.
Give your drivers access to radio that does more than talk. Drivers focus on the road, let Nextcom handle what happens next.
Live Transcription
Every call is transcribed the moment it ends. Readable, searchable, actionable.
Automatic Follow-ups
When a call becomes a report or a rule is triggered, the right people get an email straight away. Nobody has to remember to pass it on.
Unlimited Retention
Optional unlimited retention means your radio logs are stored as long as you need them.
Every vehicle has a page
Everything on one screen
The source of truth for your entire fleet. Vehicle location, communication history, student safety, and telematics in one place.
- Live location, with 90 days of history
- Calls by category, week by week
- Engine readings and fault codes, with an engine adapter
- Pre-trip inspections and open defects
- See who has each radio
Transcription and categorization
In the know Even when you're offline
Transcription
Every call on your channel is transcribed as it ends. Read it at a glance, or press play to hear it.
- Recording and contents, side by side
- Includes dispatcher and driver communications
- Find any call by vehicle, time, or contents
Recording is optional and can be disabled at any time. If it's on, your drivers are recorded, and every playback is logged with who pressed play.
Categorization
Group calls by contents to easily follow up on what matters to you.
Demo data
- Filter calls by category
- Easily update categories at any time
- Create reports with integrated AI assistants
Rules and alerts
Rules to do it your way
Custom rules let you decide when to get notified, even when you're not at the console.
Rules
Configure your own alerts for important events in your district without holding a radio.
- Built-in rules for fault codes, and missed pre-trip inspections
- Easily create your own rules based on radio content
- Get notified or create reports when rules trigger
Alerts
One list for everything that needs attention, most urgent first: radio reports, engine fault codes, and missed pre-trips.
- Email alerts to the right people, in the hours they work
- Take a vehicle out of service until it's fixed
- Every alert keeps its full history, from report to repair
At the desk
Dispatch from any browser
Sign in from any computer and you're on the channel. No desk radio, nothing to install.
Talk on the channel
Hold Space to talk to every radio on the channel.
Call one vehicle
Press a vehicle to call it privately, without leaving the channel.
Send a message
Text one radio, or everyone on the channel.
Want a console on the desk?
The NX200 puts the map and the radio on one screen, with a push-to-talk microphone, battery backup, Wi-Fi and LTE.
See it in 20 minutes
We'll walk you through live transcription, categories, rules and alerts on a morning of demo calls.
Pricing is on the dispatch rates page.